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Intern
rlaikenn628
Posts: 51
Member Since: ‎01-15-2013
Message 1 of 2 (71 Views)

HP 2250e not found

I have tried  to connect my printer and lap top to Wi Fi from USB The window on the printer says it is connected and the laptop is also but a notice on the laptop says it cannot find the printer, they are both on the samr room, Help please.

Ken

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 2 (59 Views)

HP 2250e not found

[ Edited ]

What is the full model name and number of the printer you're using?

What OS are you using?

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

HP Printer Utilities Page

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