10-17-2012 02:03 PM
After removing paper jam from front (which I later found out is not recommended), paper will not feed. I suspect the feed rolls are out of time. I can hear the rolls turning but no paper feeds.
10-24-2012 10:40 AM
You didn't say what 5510 printer you have. Hp has a Photosmart 5510 and an Officejet 5510. I included documents for both. Having dirty rollers usually is the cause of the printer not picking up paper. I suggest cleaning the rollers in both the steps are listed.
Let me know if this helps.
11-05-2012 08:31 PM
My printer is an officejet 5510. I have already cleaned the rollers, which did not fix the problem. Please read my original problem write-up. The no feed problem happened when I removed a paper jam from the front, which is not supposed to be done. I can hear the feed rolls turning and there are no feed roll marks on the paper. I have had paper feed problems before and have seen marks on the paper. Those problems can be fixed by cleaning the rollers.
I still believe something is out of time and would like you to tell me how to re-time it. I was a computer service technician for 37 years, so I should have no problem working on the printer with your instructions. Thank You.
03-06-2013 03:42 PM
I'm having the same issue - also removed the paperjam from the front which appears to have caused a issue with the timing. Can you please send me the information to re-time the HP 5510 photosmart.
I have cleaned the rollers and also have no roller marks on the paper.