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Honor Student
gesh01
Posts: 2
Member Since: ‎10-17-2012
Message 1 of 9 (2,319 Views)

HP 5510 won't feed paper

After removing paper jam from front (which I later found out is not recommended), paper will not feed.  I suspect the feed rolls are out of time.  I can hear the rolls turning but no paper feeds. 

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 9 (2,281 Views)

Re: HP 5510 won't feed paper

You didn't say what 5510 printer you have.  Hp has a Photosmart 5510 and an Officejet 5510.  I included documents for both.  Having dirty rollers usually is the cause of the printer not picking up paper.  I suggest cleaning the rollers in both the steps are listed. 

 

Photosmart 5510

 

Officejet 5510

 

Let me know if this helps.

Honor Student
gesh01
Posts: 2
Member Since: ‎10-17-2012
Message 3 of 9 (2,261 Views)

Re: HP 5510 won't feed paper

My printer is an officejet 5510.  I have already cleaned the rollers, which did not fix the problem.  Please read my original problem write-up.  The no feed problem happened when I removed a paper jam from the front, which is not supposed to be done.  I can hear the feed rolls turning and there are no feed roll marks on the paper.  I have had  paper feed problems before and have seen marks on the paper.  Those problems can be fixed by cleaning the rollers. 

 

I still believe something is out of time and would like you to tell me how to re-time it.  I was a computer service technician for 37 years, so I should have no problem working on the printer with your instructions.  Thank You.

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 4 of 9 (2,253 Views)

HP 5510 won't feed paper

Hey check your inbox.
Student
kellyw1976
Posts: 1
Member Since: ‎03-06-2013
Message 5 of 9 (2,111 Views)

Re: HP 5510 won't feed paper

Hi

I'm having the same issue - also removed the paperjam from the front which appears to have caused a issue with the timing. Can you please send me the information to re-time the HP 5510 photosmart.

I have cleaned the rollers and also have no roller marks on the paper.

Regards

Kelly

Honor Student
jaronian
Posts: 4
Member Since: ‎05-20-2013
Message 6 of 9 (1,927 Views)

Re: HP 5510 won't feed paper

I am having the same problem. Anyone solve it yet?
Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 7 of 9 (1,910 Views)

Re: HP 5510 won't feed paper

Hi Jaronian,

 

I see that you're having the same issue as the user above.  

 

 

What printer do you have?

Student
prtnpnk76
Posts: 1
Member Since: ‎07-14-2014
Message 8 of 9 (588 Views)

Re: HP 5510 won't feed paper

I'm having the same problem. Please help!!!

Student
Pana
Posts: 1
Member Since: ‎11-10-2014
Message 9 of 9 (132 Views)

Re: HP 5510 won't feed paper

MY officejet 5510 will not feed paper. There has been posting of this issue, I also have cleaned the rollers, done the on off, paper size and still no feeding.  During the start of a copy the feed roller is not moving to feed the paper. is there a micro switch that mybe malfunctioning or a timing issue i don't think it is a timing issue because there is no paper movement. Is there anyone that can help with this issue. 

 

Thanks,

Pana

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