HP 6700 Officejet - installer can't find HPOJ6700_fax.inf (67 Views)
Reply
Student
EJ4708
Posts: 1
Member Since: ‎03-21-2014
Message 1 of 2 (67 Views)

HP 6700 Officejet - installer can't find HPOJ6700_fax.inf

[ Edited ]

Hi,

 

I have dowloaded the full software package for the HP 6700 office jet. When I try running the instllation package it stops and display the error "Can't find HPOJ6700_fax.inf

 

Please help

HP Support Agent
MissTeriLynn
Posts: 3,363
Member Since: ‎09-03-2013
Message 2 of 2 (38 Views)

Re: HP 6700 Officejet - installer can't find HPOJ6700_fax.inf

Hi EJ4708,

 

I understand you hace an Officejet 6700 that is having issues installing on your computer. I'm sorry to hear this, but I will certainly do my best to assist you!

 

Where does the error come up in the install?

Does it give you an option to search for said file?

Which version of Windows or Mac are you working with?

Are you going to connect the printer via USB or wireless?

What happens if you click OK (or whatever option it has) on the error?

 

Once I have this information I will be able to assist you further!

Please click “Accept as Solution ” if you feel my post solved your issue, as it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!


**MissTeriLynn**
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation