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rdocpetro
Posts: 1
Member Since: ‎01-10-2012
Message 1 of 2 (2,241 Views)

HP 8500 A printer not printing

I have a hp8500A which was the second of two purchased and being used in our office.

One is working fine.  The other even after reinstalling and switching areas in office ( to another pc with more memory etc )

is giving MAJOR problems --

It will not print half the time on our network or directly connected by USB.  When you hit print the pc will recognize and open up

printer but nothing will show in the print or to be printed icon.  It is if it never sends the info itself to the computer.  The printer

screen will simply read printing.... and never change forward to another message.  Yet, when you turn off the printer and return it on it will print out the page.  Now this happens if the printer is left dormant for a few minutes - say five or so.  If you start printer and keep on printing it will act normally. 

 

Any ideas or suggestions ??

Top Student
tempestp
Posts: 8
Member Since: ‎01-06-2012
Message 2 of 2 (2,214 Views)

Re: HP 8500 A printer not printing

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