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Sarahsda
Posts: 6
Member Since: ‎09-28-2010
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HP C410A Fails Setup with "Printhead Missing" or "Ink System Failure"

Brand new C410a. 

 

On initial install we get a "printhead missing" error. I take out clean, and reseat all print cartridges. 50% of the time it continues to tell me "printhead missing" but the other 50% I get "load paper in main tray" and then "Ink System failure. Turn printer off, then on."

 

Information on these errors is nonexistent on website.

 

Anyone got any useful information on these errors, what they mean, or how to resolve?

 

 

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