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3absiso
Posts: 14
Member Since: ‎01-08-2012
Message 1 of 39 (3,584 Views)
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HP Deskjet 1050 J410 series

Hello there

this is my third post for the same subject buy without an answer.

here is my problem the printing quality is turned off i can not change to Draft or Best

1.jpg

 

any one here can help

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 2 of 39 (3,525 Views)

Re: HP Deskjet 1050 J410 series

[ Edited ]

Hi 3absiso,

Need to click on the advanced button to make changes to the print quality.

 

1.JPG

I am an HP employee.

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3absiso
Posts: 14
Member Since: ‎01-08-2012
Message 3 of 39 (3,518 Views)

Re: HP Deskjet 1050 J410 series

Thanx for your replay

i went to the advanced mode and set the resolution to the draft mode but when it prints no change it is the same as normal (i already done that)

please try to solve this matter i already bought 3 black cartriges in 15 days.

 

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 4 of 39 (3,515 Views)

Re: HP Deskjet 1050 J410 series

Hi 3absiso, 

 

When you are printing in draft mode the printer will print faster than when you are in normal mode. Do you notice a change in print speed when you have draft selected?

I am an HP employee.

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3absiso
Posts: 14
Member Since: ‎01-08-2012
Message 5 of 39 (3,511 Views)

Re: HP Deskjet 1050 J410 series

Thanx again

there is no defferance. it is the same. when i put my hands on a new printed documents the inks become  in my hands.

Why the printing quality is turned off?

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 6 of 39 (3,509 Views)

Re: HP Deskjet 1050 J410 series

Hi 3absiso, 

 

What type paper media are you printing on? 

 

Are you printing photos on photo paper?

I am an HP employee.

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3absiso
Posts: 14
Member Since: ‎01-08-2012
Message 7 of 39 (3,507 Views)

Re: HP Deskjet 1050 J410 series

I am using both

the photo paper and the regular paper for reports

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 8 of 39 (3,505 Views)

Re: HP Deskjet 1050 J410 series

Hi 3absiso, 

 

Follow the steps in the document for Print Quality issues. Let me know if you need additional assistance?

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02061863&tmp_task=solveCategory&cc=us&dlc=en&la...

I am an HP employee.

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3absiso
Posts: 14
Member Since: ‎01-08-2012
Message 9 of 39 (3,501 Views)

Re: HP Deskjet 1050 J410 series

I will see those steps.

but the quastion is why the printing quality options are off?

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 10 of 39 (3,498 Views)

Re: HP Deskjet 1050 J410 series

Hi 3absiso, 

 

The print quality options are not turned off. There is not a hugh difference in speed between draft and normal. May not be able to tell the difference. If you select Best you should see that the print quality settings are in fact turned on. Let me know what you find out?

I am an HP employee.

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