Posts: 1
Member Since: ‎03-09-2014
Message 1 of 2 (991 Views)
Accepted Solution

HP Deskjet 2540 can't delete a print job

I have a Hp Deskjet 2540 I want to cancel an 8 page print job,  and I can't delete it out of the que, it keeps saying deleting

but it won't go, I am using wireless connection. I have tried using the cable connection but it still won't delete.


Posts: 32,465
Member Since: ‎09-24-2010
Message 2 of 2 (988 Views)

Re: HP Deskjet 2540 can't delete a print job



From the Desktop, hold down the Windows key and press R.  Into the Run window, type services.msc and hit enter.  Browse down to the print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.


Restart the computer and you should find the document(s) have been removed.






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