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Student
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HP Deskjet 2540 can't delete a print job

I have a Hp Deskjet 2540 I want to cancel an 8 page print job,  and I can't delete it out of the que, it keeps saying deleting

but it won't go, I am using wireless connection. I have tried using the cable connection but it still won't delete.

 

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Re: HP Deskjet 2540 can't delete a print job

Hi,

 

From the Desktop, hold down the Windows key and press R.  Into the Run window, type services.msc and hit enter.  Browse down to the print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.

 

Restart the computer and you should find the document(s) have been removed.

 

Regards,

 

DP-K

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Member Since: ‎09-24-2010
Message 2 of 4 (3,888 Views)

Re: HP Deskjet 2540 can't delete a print job

Hi,

 

From the Desktop, hold down the Windows key and press R.  Into the Run window, type services.msc and hit enter.  Browse down to the print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.

 

Restart the computer and you should find the document(s) have been removed.

 

Regards,

 

DP-K

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Student
Posts: 1
Member Since: ‎10-22-2014
Message 3 of 4 (2,876 Views)

Re: HP Deskjet 2540 can't delete a print job

It will not let me delete the offending job in the folder saying 'this file is being used by another person or program. Close any programs that might be using the file and try again'

 

I have closed everything and it still will not let me delete the job.

Student
Posts: 1
Member Since: ‎06-26-2015
Message 4 of 4 (506 Views)

Re: HP Deskjet 2540 can't delete a print job

I have deleted all print jobs from my computer and have nothing in que.  I deleted the spool/printer jobs and there are none showing.  The printer prints that last print job that I printed every time I turn on my computer, even if it just goes to sleep and I wake it again.  This is a 15 page color document and it is KILLING my ink.  Please advize other possible options.

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