HP Deskjet 3050A J611g won't print black (2177 Views)
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Student
pgthurein
Posts: 1
Registered: ‎08-06-2012
Message 1 of 2 (2,177 Views)

HP Deskjet 3050A J611g won't print black

Our printer will print color but not black. We have changed the black cartridge, cleaned the printheads, updated the driver and it still won't print black.

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pcwizard
Posts: 11,488
Registered: ‎12-31-2009
Message 2 of 2 (2,154 Views)

Re: HP Deskjet 3050A J611g won't print black

Hi pgthurein,

 

Follow the steps in the document below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02206095

I am an HP employee.

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