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Student
sidesix
Posts: 1
Member Since: ‎10-27-2012
Message 1 of 7 (38,968 Views)
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HP Deskjet 3050A : Not compatible with Windows 8

Hi, this is a relatively new printer & scanner: it was bought earlier this year. Yet since buying a new Windows 8 laptop, it's not compatible.

 

When is a driver going to be issued? I can't scan to the PC, because even though everything is set up perfectly - it won't connect. I tried uninstalling and reinstalling but now it won't install from CD rom as it's not compatible with my operating system.

 

Can someone help me?

Provost
banhien
Posts: 32,113
Member Since: ‎01-29-2009
Message 2 of 7 (38,964 Views)

Re: HP Deskjet 3050A : Not compatible with Windows 8

Hi,

 

You can find new driver for Windows 8 from the following link (updated on 22-Oct-2012):

 

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=4066...

 

Regards.

 

 

BH
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ShlomiL
Posts: 9,612
Member Since: ‎01-03-2011
Message 3 of 7 (38,918 Views)

Re: HP Deskjet 3050A : Not compatible with Windows 8

Hi,

The drivers posted above are not intended for your printer, the Deskjet 3050A (J611) uses a different software than the listed 3050 software.

 

A new software for your product is not yet availble, I believe it should become available during the next days..

 

In the meantime you may scan through the network using the HP Scan and Capture app, available at the Windows Store.

http://apps.microsoft.com/webpdp/en-us/app/hp-scan-and-capture/94fffdd0-bb3b-4adc-96ca-24c1d79e16c6

 

If you use USB conenction you may get basic scan functionality using the Windows Fax and Scan application.

 

Be sure to follow the link below for the updated software during the next days in the following link:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4131&lc=en&cc=us&dlc=en&sw_lang=&product=5061...

 

Shlomi

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Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 4 of 7 (38,844 Views)

Re: HP Deskjet 3050A : Not compatible with Windows 8

[ Edited ]

The Deskjet 3050A drivers and software for Windows 8 has been released.  Below is the right link for the Deskjet 3050A on Windows 8.  I've also linked a post I made that tells you more about installing the printer on Windows 8.  Hope this helps.

 

HP Deskjet Full Feature Software and Drivers

 

Why won’t my printer print with Windows 8?

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Student
lizzie46882
Posts: 1
Member Since: ‎03-04-2013
Message 5 of 7 (35,754 Views)

Re: HP Deskjet 3050A : Not compatible with Windows 8

Accept as Solution

Student
nrve
Posts: 1
Member Since: ‎12-08-2013
Message 6 of 7 (14,868 Views)

Re: HP Deskjet 3050A : Not compatible with Windows 8

comment faire pour l installé

HP Support Agent
happytohelp01
Posts: 3,104
Member Since: ‎09-03-2013
Message 7 of 7 (14,737 Views)

Re: HP Deskjet 3050A : Not compatible with Windows 8

Hi nrve,

 

Welcome to the HP Consumer Forum in English.

 

If you prefer to post your question in French, please visit forum des utilisateurs HP.

 

Alternatively, feel free to post a revised message in English.

 

Thank you.

Happytohelp01

I work on behalf of HP

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