Question
Reply
 
Honor Student
Maddog1945
Posts: 4
Member Since: ‎12-06-2010
Message 1 of 2 (2,637 Views)

HP Deskjet F4235 All-in-One Printer, not scanning

Hi,

 

I have a All-in-one printer that at one time did scan.  Now when i push the scan button it just flashes and nothing happens.  The light will flash a few times then go solid.  Nothing appears on the screen and nothing happens on the printer/scanner.  I looked at my programs and I don't see anything associated with HP.  Any help would be greatly appreciated.

Master's Graduate
Katie_H
Posts: 711
Member Since: ‎03-25-2010
Message 2 of 2 (2,615 Views)

Re: HP Deskjet F4235 All-in-One Printer, not scanning

There is a automated utility that may help you diagnose your scanning issue - here is the link:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114802&cc=us&lc=en&dlc=en&product=3571316&tmp...

 

Let me know if this helps! :smileyhappy:


I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation