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Honor Student
1357d
Posts: 3
Member Since: ‎05-16-2012
Message 1 of 5 (169 Views)

HP LASERJET 100 COLOR MFP

I HAVE HP LASERJET 100 COLOR MFP, IT IS NOT BEING INSTALLED IN WIN XP SP3, THOUGH IT IS WORKING FINE WITH WIN XP SP2. PLEASE GUIDE WHAT TO DO????????/ SOFTWARE FROM HP UPDATE SITE ALSO COULD NOT SOLVE THE PROBLEM.

THANKS

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 2 of 5 (158 Views)

Re: HP LASERJET 100 COLOR MFP

Hi 1357d,

 

Install the printer using the HP Smart Install method below.

 

Install the software with HP Smart Install

  1. Press the Power button ( ) or switch to turn off the product, if it is not off already.
  2. Disconnect the USB cable from both the product and the computer, if you already connected it.
  3. Press the Power button or switch to turn on the product.
  4. Reconnect the USB cable to the product and to the computer.
    The HP Smart Install program should start automatically. Follow the on-screen instructions to install the software.
    If the HP Smart Install program does not start automatically, AutoPlay might be disabled on the computer. Follow these steps to start the installation:
    Click the Windows icon ( ), click My Computer , double-click the HP Smart Install CD icon, and then double-click the SISetup.EXE file.
  5. Select a connection type when installer prompts
  6. Follow the on-screen instructions to finish installing the software.
I am an HP employee.

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Honor Student
1357d
Posts: 3
Member Since: ‎05-16-2012
Message 3 of 5 (154 Views)

Re: HP LASERJET 100 COLOR MFP

hi,

I HAVE DONE THIS EXERCISE SO MANY TIMES, BUT OF NO USE.   PRINTER WORKS IN XP SP3, BUT I HAVE TO INSTALL A DRIVER UPDATE EVERY TIME I OPEN THE PC OR PRINTER????? AS IT IS BEING REFLECTED AS MASS STORAGE DRIVE. GUIDE.... 

Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 4 of 5 (153 Views)

Re: HP LASERJET 100 COLOR MFP

Hi 1357d,

 

Run the following firmware update.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-93552-4&cc=us&dlc=en&lc=en&...=

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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rjvint
Posts: 1
Member Since: ‎06-29-2013
Message 5 of 5 (83 Views)

Re: HP LASERJET 100 COLOR MFP

Link doesn't work. Please put up a link that works. Thanks!

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