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Intern
Posts: 23
Member Since: ‎12-10-2010
Message 1 of 14 (6,203 Views)
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HP Laserjet pro 400 color MFP M475dn

Hi,

 

i use my all in one printer including fax.

Fax works great but is it possible when an incoming fax can printing on tray 2?

Now when a fax is coming, the fax is take paper from tray 1.

 

Thanks,

Mathieu

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Re: HP Laserjet pro 400 color MFP M475dn

Ok....found out some more information that should solve your issue:

 

You will need to access your Embedded Web Server (EWS) > locate the IP address of the printer > input that into a web browser > access the EWS.

 

Go to the System tab> Paper setup> keep your default settings the same > change your tray 1 settings to Letter, Any Size. Keep tray 2 settings > Any size, Any size. Save the settings.

 

By overriding the default settings, this should change where your paper pulls from.

 

Let me know how this works.....good luck. Smiley Happy

 

EWS.PNG

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Regents Professor
Posts: 4,871
Member Since: ‎11-22-2011
Message 2 of 14 (6,150 Views)

Re: HP Laserjet pro 400 color MFP M475dn

Hello Compumat123

 

The product you have is a commercial printer. I suggest posting in the HP Business Support forum for a better chance at finding a solution.

You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Professor
Posts: 1,530
Member Since: ‎04-21-2011
Message 3 of 14 (6,109 Views)

Re: HP Laserjet pro 400 color MFP M475dn

My understanding of paper trays, is if you change the order of the trays, it will always pull from that tray first. However, you can set up special settings under the Printer Preferences > Paper/Quality tab > Settings. Now saying that, I am not sure if this works for the fax settings. I know this works for the regular paper settings. If you feel up for experimenting around, then I would try and play around with a couple of settings and see what they do.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Intern
Posts: 23
Member Since: ‎12-10-2010
Message 4 of 14 (6,101 Views)

Re: HP Laserjet pro 400 color MFP M475dn

Hi,

 

that doesnt works for fax.

I cant see an option to change the default tray for incoming fax.

 

I understand in the manual that the default is tray1, if tray1 is empty it use tray2. But thats not my solution.

There is special paper in tray 1 and when there is an incoming fax its always my special paper :-(.

 

 

thanks 

Professor
Posts: 1,530
Member Since: ‎04-21-2011
Message 5 of 14 (6,075 Views)

Re: HP Laserjet pro 400 color MFP M475dn

Ok....found out some more information that should solve your issue:

 

You will need to access your Embedded Web Server (EWS) > locate the IP address of the printer > input that into a web browser > access the EWS.

 

Go to the System tab> Paper setup> keep your default settings the same > change your tray 1 settings to Letter, Any Size. Keep tray 2 settings > Any size, Any size. Save the settings.

 

By overriding the default settings, this should change where your paper pulls from.

 

Let me know how this works.....good luck. Smiley Happy

 

EWS.PNG

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Intern
Posts: 23
Member Since: ‎12-10-2010
Message 6 of 14 (6,073 Views)

Re: HP Laserjet pro 400 color MFP M475dn

Thanks,

 

i let you now what the result is.Smiley Wink

 

mathieu

Intern
Posts: 23
Member Since: ‎12-10-2010
Message 7 of 14 (6,022 Views)

Re: HP Laserjet pro 400 color MFP M475dn

Hey,

problem solved.

Thank you,
Mathieu
Top Student
Posts: 5
Member Since: ‎05-20-2012
Message 8 of 14 (5,905 Views)

Re: HP Laserjet pro 400 color MFP M475dn

HP LaserJet 400 colorMFP M475dn

Home office with 3 HP workstations each running licensed copies of Windows 7

and all networked into Homegroup

Laserjet Pro - wired network - working fine.

But it does not show up in Homegroup. It shows up in Network but only for properties.

 

Would like it to be part of homegroup, put a large thumbdrive on USB

(or maybe a usb HHD) for scan-to-usb and it to show up for all my

Homegroup. Please advise.

Honor Student
Posts: 2
Member Since: ‎07-13-2012
Message 9 of 14 (5,619 Views)

Re: HP Laserjet pro 400 color MFP M475dn

how can you save the faxes received to a pc on the network

Intern
Posts: 23
Member Since: ‎12-10-2010
Message 10 of 14 (5,614 Views)

Re: HP Laserjet pro 400 color MFP M475dn

Maybe check your setting in the network center " share options " of Windows 7.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation