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Top Student
whystfal
Posts: 2
Member Since: ‎11-27-2012
Message 1 of 7 (1,787 Views)
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HP Officejet 4630 e-All-In-One Printer problem

I have installed all the software and ran all the tests and all areas pass. Test printing comes out just fine. But when I try to send something to the printer, nothing happens, the printer just sits there. Does anyone know what the problem might be?

Student
Renee28384
Posts: 1
Member Since: ‎11-01-2013
Message 2 of 7 (1,777 Views)

Re: HP Officejet 4630 e-All-In-One Printer problem

I have installed all the software, the wireless test are not passing. i can not print from my computer. Please help!

Top Student
whystfal
Posts: 2
Member Since: ‎11-27-2012
Message 3 of 7 (1,763 Views)

Re: HP Officejet 4630 e-All-In-One Printer problem

I still don't believe this, but I took a chance and pulled the USB out, then plugged it back in. It worked.

Retired
Advance23
Posts: 2,789
Member Since: ‎09-03-2013
Message 4 of 7 (1,745 Views)

Re: HP Officejet 4630 e-All-In-One Printer problem

Hi Renee28384,

 

I understand that you installed an Officejet 4630 and cannot get the wireless connection to work. Could you please tell me what operating system you are running on your computer.

 

thank you.

I worked on behalf of HP.
Top Student
ExrzMt
Posts: 5
Member Since: ‎03-02-2014
Message 5 of 7 (1,277 Views)

Re: HP Officejet 4630 e-All-In-One Printer problem

 

I have the same exact problem. I just purchased the Officejet 4630 e-all-in-one; installed all software, ran all tests; everything passed. Oops! I registered my instant ink & claim codes, etc. ...still can't figure out why my printer will not print. I'm getting sleepy now; it's the middle of the night. Perhaps I will sleep on it & wake up refreshed in the morning with a new set of ideas.

 

If anyone has any solutions, feel free to add them to the forum.

 

 

Top Student
ExrzMt
Posts: 5
Member Since: ‎03-02-2014
Message 6 of 7 (1,276 Views)

Re: HP Officejet 4630 e-All-In-One Printer problem

Thanks for the suggestion. I tried that too; no luck. I'm desperate!

 

Honor Student
Harulus63
Posts: 2
Member Since: ‎08-27-2014
Message 7 of 7 (11 Views)

Re: HP Officejet 4630 e-All-In-One Printer problem

Operating System: Windows 8.1

My printer hp office jet 4630 is offline.I want to print a document.

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