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Dan1906
Posts: 7
Member Since: ‎09-14-2009
Message 1 of 2 (27,866 Views)

HP Officejet 5600 All-in-One, installation in win 7

My new HP computer ( 3 mos old ) came with windows vista and had a free upgrade to windows 7. I recently installed the win 7 upgrade and have been unable to install all of my HP Deskjet 5600 software. The CD that came with my printer is not compatable with win 7. I downloaded and installed the win 7 driver and software from the HP support web site, during the software installation when I was prompted to connect the USB cable to the printer, the installation program didn't recognize the printer once it was connected, and I am unable to run the HP Solution Center. I keep getting the following error message; "Hp solution center cannot run because your device installation is not complete", I have uninstalled and reinstalled the software numerous times.
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Bob_Headrick
Posts: 15,963
Member Since: ‎11-17-2008
Message 2 of 2 (27,796 Views)

Re: HP Officejet 5600 All-in-One, installation in win 7

See the fix here.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

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