Question
Reply
 
Student
pelsila41
Posts: 1
Member Since: ‎06-14-2012
Message 1 of 2 (2,288 Views)

HP Officejet Pro 8500 Wireless

I have an HP Officejet Pro 8500 Wireless Printer and just switched my Internet provider from Comcast to U-verse.  My printer is no longer working or communicating with my PC.  I connected the printer to the wireless network, but it still isn't working.  I also have a PC connected to the printer and it doesn't seem to be communicating.  Any suggestions?

Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 2 of 2 (2,273 Views)

Re: HP Officejet Pro 8500 Wireless

Hi pelsila41,

 

You will need to set the printer back up on the computers & router as the new router will not have the same IP Address as your other router.

 

What model of 8500 (A909 or A910) do you have?

 

A909:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02269099

 

A910:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02130221

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation