11-24-2012 02:39 AM
On start up have the error messsage Scanner Failure - unable to scan, copy or send a fax
have tried powering off and on - all other functions seem OK.
The printer is new.
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11-24-2012 07:51 AM
Reinstall the the newest full featured software and drivers from the web. Now try.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!
11-28-2012 10:58 AM
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.