HP Photosmart 7510 unable to print document. (265 Views)
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Student
picnicfun
Posts: 1
Member Since: ‎08-14-2012
Message 1 of 4 (265 Views)

HP Photosmart 7510 unable to print document.

I have a HP Photosmart 7510,  Bought it 3 weeks ago.  The printing has faded to nothing in use today.   My cartridges are new.  I tried aligning.  I'm told aligning failed.  I don't know why.  I took each cartridge out and put them back in.  No difference.  In fact, no print shows at all on my paper.  What can I do?

 

Windows 7

No error messages aside from alignment failed.

No changes in the system.  No new hardware installed. Nothing new done.

Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 2 of 4 (254 Views)

Re: HP Photosmart 7510 unable to print document.

Hi picnicfun,

 

Sounds like your cartridges are empty.

 

Have you tried a new set of cartridges in the printer?

 

Follow the steps in the document below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02948596

 

What does the ink levels show in Solution Center?

 

1. Open icon labeled HP Photosmart 7510 series

2. Click on the Estimated Ink levels

 

Untitled.jpg

 

 

 

I am an HP employee.

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Student
flacher88
Posts: 1
Member Since: ‎11-07-2012
Message 3 of 4 (183 Views)

Re: HP Photosmart 7510 unable to print document.

ours is doing the same thing did you figure anything out? it would greatly help...

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 4 of 4 (175 Views)

Re: HP Photosmart 7510 unable to print document.

Hi flacher88,

 

Did you follow the document in my previous post for Print Quality?

 

Are you using new OEM or Remanufactured cartridges?

 

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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