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Honor Student
jr413
Posts: 4
Member Since: ‎11-19-2013
Message 1 of 6 (7,301 Views)

HP solution Center fix in windows 8.1

Does HP have a fix for

Windows 8.1 for the Solution Center

Dean
Dragon-Fur
Posts: 7,898
Member Since: ‎04-14-2009
Message 2 of 6 (7,289 Views)

Re: HP solution Center fix in windows 8.1

Hi jr,

 

I checked both your posts on this subject - neither of which indicate your printer model.

 

In general the answser is Yes, HP has a fix. 

 

Whether or not the fix works for you depends in part on whether there is updated software for your printer.

 

You will need to reinstall a new version of the Full Feature Software from your printer's support page.

After you update the printer software, Restart / Reboot your computer and log in.

 

Start at

HP Drivers & Downloads

 

 

 

Kind Regards,
Dragon-Fur
Student
harrsher
Posts: 1
Member Since: ‎11-26-2013
Message 3 of 6 (7,269 Views)

Re: HP solution Center fix in windows 8.1

how do you connect to printer que for the officejet 8550 a910?

Honor Student
jr413
Posts: 4
Member Since: ‎11-19-2013
Message 4 of 6 (7,250 Views)

Re: HP solution Center fix in windows 8.1

Tried that and once I was in the  "Install" part of HP it gave me an error msg that asid it could not find the file or system. I have tried the HP doc and that did not work either. The Wizzard did not work either. My printer is a Photosmart D110a series. Still need help.

Student
jaq222
Posts: 1
Member Since: ‎07-07-2014
Message 5 of 6 (3,052 Views)

Re: HP solution Center fix in windows 8.1

hi I have a similiar problem. I have photosmart C6380 - and recently upgraded to windows 8.1 - unistalled according to your directions - and downloaded the device softward from the hp website. while reinstalling getting error file missing errors. 

The printer works - but I need the hp solutions center program to work and appear on my computer. 

Student
stiggyira
Posts: 1
Member Since: ‎12-16-2014
Message 6 of 6 (144 Views)

Re: HP solution Center fix in windows 8.1

I have the same problem.  I have a photosmart C6280 and I am running Windows 8.1.  When I try to re-install the printer software and drivers, I get the same message that it cannot find the system file.

 

My printer is working, but I do not have the HP Solutions Center installed.

 

Does anyone know how to fix this.

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