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Student
Posts: 1
Member Since: ‎12-21-2013
Message 1 of 2 (630 Views)
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HP5510 officejet remove and check black cartridge error

Hi,  my OfficeJet 5510 was printing just fine. Then it suddenly gave me the error message "Remove and check black cartridge." The cartridge has plenty of ink in it. Removed and replaced the cartridge. No luck. Switched to another HP black cartridge. Same error. Any suggestions?

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Re: HP5510 officejet remove and check black cartridge error

Hi there,

 

Only two suggestions for you, but they might do the trick:

 

Try as many troubleshooting steps as you can from the documents below. The only step you should skip is buying a new cartridge, since you just got a new one.

 

'Remove and Check [color / black / photo] Cartridge' Error Message Appears on the Control Panel Display

 

'Incorrect Print Cartridge' or 'Print Cartridge Problem' Message Displays

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PhD Student
Posts: 898
Member Since: ‎12-10-2013
Message 2 of 2 (623 Views)

Re: HP5510 officejet remove and check black cartridge error

Hi there,

 

Only two suggestions for you, but they might do the trick:

 

Try as many troubleshooting steps as you can from the documents below. The only step you should skip is buying a new cartridge, since you just got a new one.

 

'Remove and Check [color / black / photo] Cartridge' Error Message Appears on the Control Panel Disp...

 

'Incorrect Print Cartridge' or 'Print Cartridge Problem' Message Displays


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