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j_webb
Posts: 1
Member Since: ‎12-21-2013
Message 1 of 2 (370 Views)
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HP5510 officejet remove and check black cartridge error

Hi,  my OfficeJet 5510 was printing just fine. Then it suddenly gave me the error message "Remove and check black cartridge." The cartridge has plenty of ink in it. Removed and replaced the cartridge. No luck. Switched to another HP black cartridge. Same error. Any suggestions?

PhD Student
Wally_R
Posts: 883
Member Since: ‎12-10-2013
Message 2 of 2 (363 Views)

Re: HP5510 officejet remove and check black cartridge error

Hi there,

 

Only two suggestions for you, but they might do the trick:

 

Try as many troubleshooting steps as you can from the documents below. The only step you should skip is buying a new cartridge, since you just got a new one.

 

'Remove and Check [color / black / photo] Cartridge' Error Message Appears on the Control Panel Disp...

 

'Incorrect Print Cartridge' or 'Print Cartridge Problem' Message Displays


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