• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello Evgen2014.  Thanks for the post.  Please check your private messages and let us know the results.  Good Luck!

 

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

HP Recommended

I have the same problem with our printer.  A old Co-Worker set up a password and no one knows it.  We cannot access the setup menu to change our IP address.  I need to know the steps in order to do a cold reset.  Please help!

HP Recommended

Hello JFong216,

Please check your private messages and let us know the results.  Good Luck!

 

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

HP Recommended

Yes!  It worked!  Thank you Sitx4 for your quick help!  It is much appreciated!

HP Recommended

can yo u send me the intruction on reset hy 

HP M1536dnf!!

 

Thank you in advance

HP Recommended

Hello JoesMac,

Thanks for the post.  Please check your private messages and let us know the results.  Good Luck!

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

HP Recommended

I have this same issue with the product security password.  Can you send me the fix?

HP Recommended

Hello Deffie51,

Please check your private messages, and let me know if the steps provided resolve your issue.  Good Luck!

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

HP Recommended

Thanks stix4 this worked.

HP Recommended

I am having the same problem.  Can someone private message me the steps to reset password.

 

Thanks.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.