• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-24-2014 09:02 AM

HP Recommended

Thanks stix4, that did the trick

Was this reply helpful? Yes No

‎07-07-2014 12:15 PM

HP Recommended

Could I also get help with the password reset ?  Also stuck in secure mode...

 

Thanks in advance!

 

 

Was this reply helpful? Yes No

‎07-08-2014 10:33 AM - edited ‎07-08-2014 10:53 AM

HP Recommended

Could I also get the instructions for the password reset please? Fax is unusable and the menus are inaccessible.

 

Was this reply helpful? Yes No

‎07-14-2014 09:59 AM

HP Recommended

Hello 4degres,

Sorry for the delay, please check your private messages, and let me know if the steps provided resolve your issue.  Thank you and Good Luck!

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Was this reply helpful? Yes No

‎07-14-2014 10:06 AM

HP Recommended

Hello Coheed1011001,

Thank for the post.  Please check your private messages, and let me know if the steps provided resolve your issue.  Good Luck!

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Was this reply helpful? Yes No

‎07-14-2014 01:54 PM

HP Recommended

Please send me the instructions to cold reset this printer. I cannot access both the web interface or the menu on the printer. Thanks.

Was this reply helpful? Yes No

‎07-20-2014 02:58 PM

HP Recommended

Could I also get help with the password reset ?  Also stuck in secure mode...

 

Thanks in advance!

Was this reply helpful? Yes No

‎07-22-2014 03:07 PM

HP Recommended

Hello FrankC3803,

Sorry for the delayed response.  Please check your private messages and let me know if this resolved the issue.  Good Luck!

 

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Was this reply helpful? Yes No

‎07-23-2014 05:50 AM

HP Recommended
Funciono perfecto la solucion, gracias
Was this reply helpful? Yes No

‎07-23-2014 11:47 AM

HP Recommended

Hello Happyshow,

Thanks for the post and I aplolgize for the delay.  Please check your private messages and let me know if the steps provided resolve your issue.  Thanks and Good Luck!

 

 

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.