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knarfrh60
Posts: 15
Member Since: ‎12-05-2012
Message 1 of 4 (9,654 Views)
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How do I do a reset on a Officejet 6600 e-All-in-One C155A

I want to get the printer back to the original "in the box" state, as I am having issues with it connecting to the internet and more.  I would like to start from scratch.  I want it to forget anything it knows and clear out the memory, etc.

 

Thanks

 

If it matters, I am using Mac OS X 10.8.2

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banhien
Posts: 34,153
Member Since: ‎01-29-2009
Message 2 of 4 (9,647 Views)

Re: How do I do a reset on a Officejet 6600 e-All-in-One C155A

Hi,

 

This is extracted from its manual:

 

Resetting the printer to its factory default settings will clear all the settings from the printer's memory for your network. This should only be done as a last resort when troubleshooting the printer.
Also, resetting the printer to its factory default settings erases the embedded Web server (EWS) administrator password.
Resetting the printer to its factory default settings may require you to reinstall the printer software. Additionally, you will also have to reconfigure the printer's security settings.
Follow these steps to reset the printer to the factory default settings:
1. Verify that the printer is powered on.
2. Press and hold down the Report Page button.
3. While holding down the Report Page button, press the Cancel button three times.
4. Release the Report Page button.

 

Hope this helps and Merry Christmas.

BH
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knarfrh60
Posts: 15
Member Since: ‎12-05-2012
Message 3 of 4 (9,643 Views)

Reset a Officejet 6600

That worked great.  Any idea how to correct ePrintCenter?  The reinstall generated a new printer code and I set it up with it.  It works great, but I would like to use the custom email address I already created before.

 

Thanks

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banhien
Posts: 34,153
Member Since: ‎01-29-2009
Message 4 of 4 (9,642 Views)

Re: Reset a Officejet 6600

Hi,

 

Unfortunately not. I believe due to security reasons, any existing ePrint address cannot be re-assigned for 6 months.

 

Regards.

BH
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