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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-23-2015 01:10 PM

HP Recommended
Product: HP Photosmart 6510
Operating System: Microsoft Windows 7 (64-bit)

I am having trouble scanning from my printer/scanner to my computer.

I have just downloaded drivers just in case mine were out of date but still no joy.

I get message that says Make sure Scan to Computer is enabled but I dont know how!

 

any ideas!!

2 REPLIES 2

‎08-25-2015 09:50 AM - last edited on ‎03-15-2017 01:41 PM by HP Administrator

HP Recommended

Welcome to the forums @skateantibes!

 

I would suggest opening up the printers software that is installed on your computer, and look for "Manage Scan to Computer", from there you should be able to enable scan to computer. If this does not work, run the Print and Scan Doctor, choose "Fix Scanning", and let me know the results that the tool will show you.

 

 

 

scantopc.PNG

 

 

 

Smiley Very HappyI hope this helps, and thank you for posting in the community!

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‎11-10-2016 10:31 AM

HP Recommended

Please answer question above.

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