How do I install a HP Deskjet 712C to the Window 7 OS? (394 Views)
Reply
Top Student
Molly506
Posts: 8
Member Since: ‎04-13-2012
Message 1 of 3 (394 Views)

How do I install a HP Deskjet 712C to the Window 7 OS?

I have a deskjet 712C printer. How do I install it on Windows 7? I have connected it to my computer and I get the message the drivers are installed, however, I can't get it to print.

Provost
ShlomiL
Posts: 9,448
Member Since: ‎01-03-2011
Message 2 of 3 (389 Views)

Re: How do I install a HP Deskjet 712C to the Window 7 OS?

Hi,

Please make sure to update the driver as following:

Enter Control Panel > Devices and Printers

Click the Add Printer button.

Select to manually install a printer.

Keep the default port (LPT1) and click Next.

Once the printer list appear, click the Windows Update button and allow several minutes till the list appear again (it may take some time)

Once the update been done, terminate the window by closing it and try printing.

 

If the same issue persists, try following "How can I make sure I always have the latest Windows 7 in-OS driver" below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874792&cc=us&dlc=en&lc=en&os=4062&product=587...

 

Please let me know of any change,

Shlomi

 

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
Top Student
Molly506
Posts: 8
Member Since: ‎04-13-2012
Message 3 of 3 (385 Views)

Re: How do I install a HP Deskjet 712C to the Window 7 OS?

I chose the "710C" option because there was no 712C. The printer is still not working. I have checked the link above to see if I have the latest driver, also.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation