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Louisa_Tan
Posts: 1
Member Since: ‎05-11-2011
Message 1 of 2 (1,148 Views)
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How do I update my HP Photosmart All-in-One to Windows 7 to suit my new computer?

My HP Photosmart All-in-One C5380 was bought in 2008, and it was connected to my LG laptop of Windows Vista. However, just this month, my LG laptop broke down and I bought a new Sony VAIO laptop.

 

However, I cannot seem to connect my printer to my laptop because the printer says that it does not accept Windows 7. I brought the computer to a repair shop and the salesman told me that there would be a program that could be downloaded from the HP website which would allow the HP printer to be able to connect to my new computer. But I can't seem to find it.

 

Could anyone please help me?

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erico
Posts: 25,187
Member Since: ‎01-07-2009
Message 2 of 2 (1,131 Views)

Re: How do I update my HP Photosmart All-in-One to Windows 7 to suit my new computer?

[ Edited ]

There are two flavors and multiple  versions of Windows 7. :smileyhappy: The critical issue is whather it is 32 or 64-bit. Here is where the software for Windows 7 is located. There is a dropdown on the web document that allows you to choose the OS appropriate software that you wish to download.

 

Best regards,
erico





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