03-03-2014 10:55 AM
Ref: above subject line... How to get print document?
Printer: HP Envy 5530 e-All in one printer
Operating System: Window 8.0
Computer: Pavilion 23-b010
General Information (from HP Network Configuration Page)
Active Connection Type:
Print Status from print dialogue box: Offline
03-05-2014 10:25 AM
Please run the HP Print and Scan Doctor.
If this does not resolve the issue, please feel free to write back for additional troubleshooting instructions.
- HP Printers - Installing Your Printer Driver Using the Windows Built-in Solution
- Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection
- HP Printers - Installing a Mac Printer Driver Using Apple Software Update
- HP Printers - Download and Install a Mac HP Printer Driver and Software
- Setting up the All-in-One (Hardware)