03-03-2014 10:55 AM
Ref: above subject line... How to get print document?
Printer: HP Envy 5530 e-All in one printer
Operating System: Window 8.0
Computer: Pavilion 23-b010
General Information (from HP Network Configuration Page)
Active Connection Type:
Print Status from print dialogue box: Offline
03-05-2014 10:25 AM
Please run the HP Print and Scan Doctor.
If this does not resolve the issue, please feel free to write back for additional troubleshooting instructions.