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Honor Student
thisthingisjunk
Posts: 2
Member Since: ‎01-01-2010
Message 1 of 7 (3,342 Views)

How to run self-test page with C4680?

A help page says to try printing a self-test page to see if the printer is working correctly. But it doesn't say HOW to print this stupid page. It says to refer to documentation that came with the printer. Well, the documentation doesn't have that info, unless I missed it. That's possible, since I am very stressed and frustrated from fighting this stinking printer all day just to get it to print two stinking pages.

 

Why is it this difficult? How the heck do I print a stupid self-test page? I'm seriously thisclose to throwing the printer in the garbage.

Honor Student
colbyssac
Posts: 3
Member Since: ‎04-13-2009
Message 2 of 7 (3,278 Views)

Re: How to run self-test page with C4680?

[ Edited ]

HOW TO RUN A TEST PAGE FOR HP PRINTER MODEL C4280 ALL IN ONE??????????

PLEASE EMAIL TO  <text removed for privacy>  asap.

 

 

SUPER THANKS

Regents Professor
DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 3 of 7 (3,274 Views)

Re: How to run self-test page with C4680?

To print a self test on teh C4280, press the Cancel and the Start Copy Color button(green button) at the same time and release them.

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Student
jannybee
Posts: 1
Member Since: ‎08-27-2010
Message 4 of 7 (2,824 Views)

Re: How to run self-test page with C4680?

But the C4680, does give you this combination. It's a touch screen and you can either start copying or when it starts you can cancel it, but both buttons are not illuminated (and operative) at the same time, I'm trying to do a test page for over an hour today so I know this. I can't even get a copy out of it cos it thinks it doesn't have paper.

Student
mfranchi29
Posts: 1
Member Since: ‎01-30-2011
Message 5 of 7 (2,367 Views)

Re: How to run self-test page with C4680?

On a mac:

1. Open up HP Utility (it should have been installed with the software or if you got the driver from hp's website).  If you can't find it, search for it in the finder and it will pop up.

 

2. click the icon that says "test" (it looks like a little piece of paper)

 

the end.

Regents Professor
DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 6 of 7 (2,364 Views)

Re: How to run self-test page with C4680?

Touch the lower-left corner of the control panel 4 times until Support Menu displays on the control panel, and then touch OK . NOTE: The OK button becomes visible when you access the Support Menu



 

1 - Lower-left corner of the control panel


Touch the Menu button ( ) next to Support in the upper-right corner of the control panel until Reports Menu displays, and then touch OK .
Touch the Menu button ( ) in the upper-right corner of the control panel until Printer Status Report displays, and then touch OK .
The product prints the self-test report.

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Student
Printman58
Posts: 1
Member Since: ‎02-04-2011
Message 7 of 7 (2,324 Views)

Re: How to run self-test page with C4680?

Thanks Dexter,

     I tried the same thing last night and the directions given on screen will not work just as experienced by others here.  My quesiton is why is there no instruction in the user manual for this and why does the sofware direct user to accomplish something that can not be accomplihsed?  In my opinion HP documentation prepration is crap and the user manual is useless!!!!!  Also does anyone know what the lever on the bottom of the 4680 is for cause that is not in the maual either.???

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