06-14-2011 09:18 PM
Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?
Running the diagnostics at http://www/hp.com/go/tools may help resolve the issue.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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