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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-25-2013 12:41 PM

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Thanks Shane

I just got concern when I saw Kyle messages.

I see that I originally typed HP Desktop 3520 as the subject when it should have been HP Deskjet 3520.  I suspect you realised my mistake.

Alijay

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‎01-31-2013 11:57 AM

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I figured that was what had happened with the name.  I did some asking around, and this just seems to be a ghost update.  If you have the option to hide the update or to no longer be notified about it, select that option.  Otherwise, you can just ignor it.  Hope this reassures you a bit.

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‎01-31-2013 12:00 PM

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Thanks for your help Shane I've learnt to ignore it and hope that it goes away someday as quietly as it came.
Alijay
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‎07-04-2013 06:45 PM

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I am so glad I found this forum. I'm having the same issue with the same update except my printer is the HP Deskjet 3510 series. I will ignore as well, so glad that there is not a solution out there that I can not find!!

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‎10-07-2013 12:13 PM

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How due i update my 3520 printer get rid of that error 80070490?

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‎10-08-2013 07:36 PM

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Hello Kempton,

 

That is a Microsoft error related to your windows there is no update on the printer to get rid of it. Here is a link with more information on it and steps to take to clear it.

 

Click the KUDOS star on the left to say “thanks” for helping!
Please mark a reply “Accept as Solution” if it solved your issue so others can find it.
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‎12-26-2014 05:39 AM - last edited on ‎12-26-2014 08:11 AM by Retired

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I am having the same issue and have tried everything. PLEASE if anyone comes up with an answer, PLEASE notify me. It is extremely stressful. Everytime I shut down it tries to fo theat update and fails. My e-mail is :[Personal Information Removed]

 

 

I would love to solve this issue...

 

 

Many Thanks

Kathleen

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‎12-26-2014 05:46 AM

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I copied and pasted driver/exe.setup  However there is no option for "properties"

 

 

Kathleen

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‎12-26-2014 05:49 AM - last edited on ‎12-26-2014 08:12 AM by Retired

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Please let me know...

Kathleen 

 

[Personal Information Removed]

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‎08-16-2015 04:59 PM

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If you are using Windows 10 use the utility from microsoft from the following link to supress the update.

 

https://support.microsoft.com/en-us/kb/3073930

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