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Top Student
rufusd
Posts: 1
Member Since: ‎02-01-2014
Message 1 of 6 (6,469 Views)

I have a hp 2542 printer how do you scan a document

I just bought a hp 2542 printer but can't figure out how to scan a document

HP Support Agent
Cheetah12
Posts: 3,601
Member Since: ‎11-04-2013
Message 2 of 6 (6,443 Views)

Re: I have a hp 2542 printer how do you scan a document

Hello rufusd,

 

Welcome to the HP Forums! I understand your concerns using the Deskjet 2542. What is your operating system on your computer? Windows or Mac?

 

Please follow this HP document on How to Scan. Make sure you choose your correct operating system.

 

If you have any further questions, please let me know.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the bottom right of this post to say “Thanks” for helping!


Cheetah12
I work on behalf of HP
Student
DrKeyes
Posts: 1
Member Since: ‎06-07-2014
Message 3 of 6 (5,201 Views)

Re: I have a hp 2542 printer how do you scan a document

Great question!  The instruction "manual" for this printer is a disgrace.  Shame on HP for such a shoddy job.

yj2 Student
Student
yj2
Posts: 1
Member Since: ‎06-27-2014
Message 4 of 6 (4,683 Views)

Re: I have a hp 2542 printer how do you scan a document

value

Student
SHPTraining
Posts: 1
Member Since: ‎08-10-2014
Message 5 of 6 (2,990 Views)

Re: I have a hp 2542 printer how do you scan a document

Hi, 

 

I also can't work out how to use the scanner on my HP Deskjet 2542, even after looking at the manual. Please can you give me some more guidance? My operating system is Mac OS X Version 10.9.2. 

 

Kind regards, 

Susan 

HP Support Agent
Cheetah12
Posts: 3,601
Member Since: ‎11-04-2013
Message 6 of 6 (2,893 Views)

Re: I have a hp 2542 printer how do you scan a document

Hello SHPTraining,

 

I understand you would like some guidance on how to scan using the Deskjet 2542. I will do my best to assist you! This document on How to Scan: OS X v10.9 explains how to scan with the full feature software.

 

Make sure you do have the full feature software from the HP website here. If you have any other questions, please let me know. Have a great night! :smileyhappy:

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the bottom right of this post to say “Thanks” for helping!


Cheetah12
I work on behalf of HP
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