HP Support Forums
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04-11-2012 09:24 PM
I called hp and they told me to go to this site. I could hardly hear since I was in my car. IBSesealation@hp.com. If this is not right call HP and they will tell u . We just got a new printer and I just bought a new box of ink.
I need to find out the procedure to exchange ink from my old HP Officejet 6500 (1-94 Black & 1-95 color) for new Printer HP 4500 ink (901 color & black).
04-12-2012 06:31 AM
What you need to do is call technical support at 800-474-6836. When you talk to a support agent inform them you need to exchange unopened cartridges from your older printer for new printer cartridges, and they will forward you to the correct department which handles the ink exchanges. If you live outside the US/Canada Region please click the link below to get the support number for your region.
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