Install HP Officejet 6700 (266 Views)
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VWH Top Student
Top Student
VWH
Posts: 5
Registered: ‎07-20-2013
Message 1 of 9 (266 Views)

Install HP Officejet 6700

Just bought an officejet 6700 and cannot install it.  Tried through the CD and received the message "is not a valid Win 32 application" and have tried through the online service but have not had any luck.  Am using Windows 7.  Would appreciate any help.  Thank you

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banhien
Posts: 28,429
Registered: ‎01-29-2009
Message 2 of 9 (260 Views)

Re: Install HP Officejet 6700

Hi,

 

Please download the following file and install on your machine:

 

   http://ftp.hp.com/pub/softlib/software12/COL41871/mp-109007-2/OJ6700_1315.exe

 

Regards.

BH
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VWH Top Student
Top Student
VWH
Posts: 5
Registered: ‎07-20-2013
Message 3 of 9 (259 Views)

Re: Install HP Officejet 6700

Thank you for the prompt response!  I tried this and the installation failed with error 1722 stating failed to add port monitor HP discovery port monitor.  Sorry, I do not know what this means.  Can you please explain.  Thank you.  L

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banhien
Posts: 28,429
Registered: ‎01-29-2009
Message 4 of 9 (254 Views)

Re: Install HP Officejet 6700

Hi,

 

Please do this:

 

  • Click Start,
  • Type services.msc in the Search box and press Enter,
  • Locate Spooler service and double click (it may ask for Admi password)
  • Start it and keep it start Automatic

 

  • Click Ok/Apply to get outprint_spooler.PNG

 

Regards,

BH
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VWH Top Student
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VWH
Posts: 5
Registered: ‎07-20-2013
Message 5 of 9 (253 Views)

Re: Install HP Officejet 6700

Please tell me where I have to go to begin, I do not know where the "start" is.
VWH Top Student
Top Student
VWH
Posts: 5
Registered: ‎07-20-2013
Message 6 of 9 (252 Views)

Re: Install HP Officejet 6700

ooooh, got it.....
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banhien
Posts: 28,429
Registered: ‎01-29-2009
Message 7 of 9 (249 Views)

Re: Install HP Officejet 6700


VWH wrote:
ooooh, got it.....

Hi,

 

If any problem, hope someone can help you. I have to logoff and going to work now. Working on Saturday night during Winter is no fun.

 

Regards.

BH
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VWH Top Student
Top Student
VWH
Posts: 5
Registered: ‎07-20-2013
Message 8 of 9 (248 Views)

Re: Install HP Officejet 6700

Thank you for your help....I went in to the spooling and tried this and was not successful.  I do appreciate your effort, L

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Geec
Posts: 1
Registered: ‎09-02-2013
Message 9 of 9 (202 Views)

Re: Install HP Officejet 6700

I do have the same problem .. I can NOT start the "Windows print spooler" ... So I do hang on the first step of the installations SW of the Officejet 6700.

 

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