10-29-2009 07:19 AM
I'm having a big problem. My new printer came with the usual CD and a few documentation. When installing the drivers and software, the installer stops at 'Preparing for Installation' or something. It keeps on going for hours on end. Even when I tried installing only a few important programs, I get the same problem. I tried downloading the basic drivers from the site, and it gives errors.
The bigger problem: HP doesn't cover any such problem on the support site and it doesn't support my product on the live chat. Can anyone help me? I am trying to install it on a Compaq V2004AP, running Windows XP. I haven't tried this on Windows Vista, as my other PC is in the Service Center.
10-29-2009 08:03 AM
Thank you for visiting the HP Support Forums. Since this is a duplicate post I'm going to lock this one, please check your other post here for replies:
Installation of HP K209a Deskjet Ink Advantage All-In-One
Wendy M - HP Support Forums Moderator
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- HP Printers - Installing Your Printer Driver Using the Windows Built-in Solution
- Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection
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- Setting up the All-in-One (Hardware)