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Honor Student
StevieG83
Posts: 2
Member Since: ‎08-09-2011
Message 1 of 2 (682 Views)

Installing Software for HP B110 Series on Windows 7 64 bit Not Running

[ Edited ]

Hi

 

Ive just got myself a shiny new HP Photosmart B110 printer. Connected power up, set up the preferences on the printer, went to install the software on my PC, and nothing happens,

 

Im using Windows 7 Home Edition 64 bit

So far ive tried

a) Copying contents of CD to desktop and double clicked setup icons, nothing happens

b) Disabled UAC, nothing

c) Created a Test Windows Profile, this time get HP setup wizard has stopped working? but nothing happens

d) ran disk clean up, nothing

e) cleared TEMP folder, nothing

f) Downloaded the latest software patches from HP website (file V14 as disc V11) but still nothing

 

Any ideas? Bear in mind im not connected to the Internet until next week as used a different computer to download the setup file and transfer via a memory stick

Honor Student
StevieG83
Posts: 2
Member Since: ‎08-09-2011
Message 2 of 2 (642 Views)

Re: Installing Software for HP B110 Series on Windows 7 64 bit Not Running

Any ideas?

 

Just to update the drivers are installed as i can print directly from programs such as word/excel etc, just cant get any printing software installed which is really frustrating

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