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Honor Student
777danno
Posts: 2
Member Since: ‎09-21-2012
Message 1 of 6 (5,155 Views)

Installing new printer : error 0x00000709

installing printer on network - unable to set default printer as HP Officejet Pro 8600

Using Windows 7

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 2 of 6 (5,131 Views)

Re: Installing new printer : error 0x00000709

Hello 777danno

 

Is the printer connected using wireless or ethernet? Does the error occur when you try to install or when you try to set the printer as default? Do you have any other printers installed?

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When a solution is found please mark the post that solves your issue.
Honor Student
777danno
Posts: 2
Member Since: ‎09-21-2012
Message 3 of 6 (5,128 Views)

Re: Installing new printer : error 0x00000709

Removed all printers prior to downloading software.

Have tried to load software as Network, then as enternet and even USB.

Can print test page, but cannot print from Windows programs at all - error message says ' no printer installed'.

cannot set as default printer from control panel > devices

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 4 of 6 (5,107 Views)

Re: Installing new printer : error 0x00000709

Hello 777danno

 

1. Open Control Panel
2. Click on Uninstall a program
3. Uninstall the Officejet 8600 from the list
4. Reboot your computer
5. Download and install the latest version of Adobe flash player
 http://get.adobe.com/flashplayer/
6. Download the full feature software and drivers, and then reinstall the printer.

 

Let me know if the same problem persists or if anything changes.

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Student
phalv30
Posts: 1
Member Since: ‎06-20-2013
Message 5 of 6 (3,339 Views)

Re: Installing new printer : error 0x00000709

I am getting the same error message.  I'm running Windows 7 64-bit.  I can print any webpage or word doc just fine, but Adobe Reader X doesn't recognize my printer and when I try to set it as the default printer I get this error.

 

I am sure i'm downloading the right driver and it's connected as I'm able to print documents.  I have uninstalled the driver, installed Adobe Flash, rebooted, re-installed the driver, rebooted and I'm getting the same error.

 

Please help!

Student
domin0z
Posts: 1
Member Since: ‎08-15-2013
Message 6 of 6 (2,811 Views)

Re: Installing new printer : error 0x00000709

Here is what fixed it for us:

 

#1: cmd prompt (run as administrator)

#2: NET STOP SPOOLER (Keep window open)

#3: navigate to %SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS

#4: Delete all files in this directory

#5: Back to CMD Prompt window

#6: NET START SPOOLER

 

That should work. 

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