02-15-2013 03:42 PM
I was just told by an HP support rep that there is no HP Solution Center or equivalent for Windows 8. Does this mean I can no longer use my Officejet 6210 now that I have upgraded to Windows 8?
02-16-2013 04:59 AM
Thanks. That helps.
But I'm angry that HP is not providing software that allows me to use all the functions of my printer with Windows 8, as it did with Vista. When I complained about it to the phone rep, she tried to sell me a new printer!
When I do buy a new printer, it won't be an HP. I won't buy from a company that doesn't support its own products.
02-16-2013 06:50 AM - edited 02-16-2013 07:19 AM
Since that printer came out for Windows 98, don't look for any updates since it is over 10 years old. Great you got that long a time out of it, but Windows 8 does not support that old printer... hence limited drivers. The printer is just too old to justify making changes like this. Same as your windows 98 software does not work on Windows 8.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!
02-16-2013 02:35 PM
I bought that printer in the fall of 2005, so it is 7 1/2 years old not "over 10". But it works fine and I buy HP cartridges, so why should iHP not support it? And how is it Microsoft's fault that HP doesn't make their solution center software compatible with Windows 8?
- HP Printers - Installing Your Printer Driver Using the Windows Built-in Solution
- Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection
- HP Printers - Installing a Mac Printer Driver Using Apple Software Update
- HP Printers - Download and Install a Mac HP Printer Driver and Software
- Setting up the All-in-One (Hardware)