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Top Student
sjo007
Posts: 3
Member Since: ‎12-12-2012
Message 1 of 23 (24,531 Views)

LaserJet M1217nfw MFP Stuck on Initializing

[ Edited ]

My printer above is stuck. The error message says that it is Initializing  which appears for about 5 secs, the message disappears for 3 secs and then reappears again. Consequently the computer does not recognise the printer. There is no chnage to the message whether the printer is connected to the computer through the USB or not. The wireless though is working.

 

I have tried uninstalling software and printer and then restarting. The last I did was a firmware update. I have also tried to pressing 6 on the keypad for over 20 secs but there is no chaange to the error mesage.

 

Please could a kind soul let me know how I can solve this. Many thanjs for your help

 

Stephen

Professor
Gordon_H
Posts: 2,418
Member Since: ‎11-22-2011
Message 2 of 23 (24,413 Views)

LaserJet M1217nfw MFP Stuck on Initializing

Hi sjo007,

I am not sure if this is you or not, but someone with the same issue, posted on the same day, to another technical outlet.

http://goo.gl/pxULA
:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
Student
cxshel
Posts: 1
Member Since: ‎12-25-2012
Message 3 of 23 (24,315 Views)

Re: LaserJet M1217nfw MFP Stuck on Initializing

[ Edited ]

Hello, I'm having exactly same issue after firmware upgrade, which went quite successfuly, and MFP even printed pages for some time, but then after MFP reboot this stuck with 'Initializing..' appeared. I tired to press Cancel&Copy buttons when powering the device as suggested by a guy from the link above, but without any success, printer doesn't respond to keyboard in any way. Any other ideas?

Top Student
sjo007
Posts: 3
Member Since: ‎12-12-2012
Message 4 of 23 (24,301 Views)

Re: LaserJet M1217nfw MFP Stuck on Initializing

Many thanks for the replies. I have searched high and low for the solution without success and have decided to buy an Epsom printer instead and ditch the HP one. I know this doesn't solve your problem but I hope that you find a way forward.

 

One thing that I did notice was that after the printer had been left switched on with the computer for about 12 hours it stopped initialising and worked OK. However on powering off the same problem happened. I guess I shouldn't have done the firmware update but it has put me off HP and I will go eslewhere in future.

 

Best wishes for the future and for 2013 !

 

 

Honor Student
nancyq
Posts: 2
Member Since: ‎01-03-2013
Message 5 of 23 (24,186 Views)

Re: LaserJet M1217nfw MFP Stuck on Initializing

Top Student
sjo007
Posts: 3
Member Since: ‎12-12-2012
Message 6 of 23 (24,174 Views)

Nancyq,

 

Many thanks for the reply - much appreciated

 

Best regards

Honor Student
mcartet
Posts: 3
Member Since: ‎02-03-2013
Message 7 of 23 (23,864 Views)

Re: LaserJet M1217nfw MFP Stuck on Initializing

i need to reset hp laserjet m1217nfw so i  am able to reprogram

Honor Student
HMehta9744
Posts: 1
Member Since: ‎04-01-2013
Message 8 of 23 (22,487 Views)

Re: LaserJet M1217nfw MFP Stuck on Initializing

Thanks for the link nancyq. That solved my problem of printer being stuck at 'initializing...' for last couple of hours.

 

For all those who do not want to watch the video from the link or if the video is no longer available, shut down your printer and then press and hold the 'Cancel' button along with 'Right Arrow' button and then push and hold the power button until you see 'Permanent Storage Init.' on the screen. Voila, you are all set now.

Student
gbergh
Posts: 1
Member Since: ‎10-06-2009
Message 9 of 23 (22,104 Views)

Re: LaserJet M1217nfw MFP Stuck on Initializing

The solution worked well. I am confident that the problem was caused by my Samsung Tablet using the appk Cloud Print. Thanks for the solution. gbergh
Associate Professor
AuntieEm
Posts: 1,378
Member Since: ‎04-21-2011
Message 10 of 23 (20,787 Views)

Re: LaserJet M1217nfw MFP Stuck on Initializing

If you are still experiencing the failure of the m1212 initializing loop after a firmware upgarde....please see the below post for what to do next:

 

M1212nf fails to initialize after firmware update

I am an HP employee.

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