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AGA Honor Student
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Message 1 of 5 (2,514 Views)

LaserJet Pro 1217nfw scanner isn't defined

[ Edited ]

OS: Windows 7 Pro 32-bit.

 

LaserjetPro 1217 nfw was installed by USB cabel as it was required by instruction. Printer and Fax is defined, scanner - not.

All new drivers was reinstalled from hp.com. What's the matter?

AGA Honor Student
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Message 2 of 5 (2,469 Views)

Re: LaserJet Pro 1217nfw scanner isn't defined

Can anybody help?

 

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8lives
Posts: 5,092
Member Since: ‎12-02-2008
Message 3 of 5 (2,463 Views)

Re: LaserJet Pro 1217nfw scanner isn't defined

There is a firmware (20110110) update available.

Your version # can be found on the Self Test / Configuration page, which can be printed by pressing the go button.

 

Also take a look at this HP diagnostic page.



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Top Student
Herb22
Posts: 6
Member Since: ‎04-19-2010
Message 4 of 5 (2,444 Views)

Re: LaserJet Pro 1217nfw scanner isn't defined

First check whether you MFP scanner hardware works, copy a page with your scanner and see if it works properly.

if you think the sw have issue, please uninstall it and  reinstall the SW -the  full feature one on the HP.com.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=4075...

 

if you still have issues with scan, there are solutions may help you.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02661093&tmp_task=solveCategory&lc=en&dlc=en&cc...

 

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Message 5 of 5 (2,382 Views)

Re: LaserJet Pro 1217nfw scanner isn't defined

Thanks to all, but all, written by you was done earlier.

One more moment - I tested this scanner with windows XP - all is ok.

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