Question
Reply
 
Student
Emadaddeen
Posts: 1
Member Since: ‎12-24-2013
Message 1 of 5 (7,475 Views)

LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the product

I have an HP LaserJet Pro 200 color MFP M276nw. I keep getting a code 79 service error turn off then on, on screen the product

HP Support Agent
Gemini02
Posts: 4,663
Member Since: ‎09-03-2013
Message 2 of 5 (7,391 Views)

Re: LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the product

Hi Emadadd

 

I understand you are getting a 79 service error.

 

This can be caused by malformed PostScript documents. If a printer shows a "79 Service Error"  on the LCD display, do the following:

  1. Locate the on/off switch on the bottom of the printer.
  2. Toggle the switch to the off position and COUNT to 10.
  3. Turn the printer on again and the system should be all set.

If a print job of yours repeatedly causes this error, it may indicate a problem with the print job. Try breaking your document up smaller before printing it.

 

Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)

 

Remove and reinsert the toner and do a power reset.

I would recommend to run a firmware update on the printer. Some models with do the firmware update when in a error state. The newest Version20121026.

Click Here. Select your operating system, click next, click the link for firmware.

 

Please let me know the results.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Gemini02
I work on behalf of HP
Tutor
Daveshp
Posts: 11
Member Since: ‎01-25-2014
Message 3 of 5 (7,069 Views)

Re: LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the produ

I have same problem - this doesn't help. Did you did something that worked?
Student
Kool-Aid-Man
Posts: 1
Member Since: ‎04-10-2014
Message 4 of 5 (4,486 Views)

Re: LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the produ

Thanks for the help, i tried all of the above and clearing out the printing queue worked for me!

Student
smseverino
Posts: 1
Member Since: ‎07-23-2014
Message 5 of 5 (1,043 Views)

Re: LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the produ

I've tried this and it didn't work for me.  Any other solutions????  PLEASE!!!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation