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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Miss username and password for access Photosmart 6520
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04-01-2015 01:57 AM
Solved! Go to Solution.
Accepted Solutions
04-02-2015 02:06 PM
I understand now. You are in the Embedded Web Server and can not access the Admin settings. In order to reset the password back to defaults, we will need to restore the Network defaults on the printer, then reconfigure the printer for your wireless network again. You can use the steps below to restore the network defaults on the printer;
- Touch the little wrench (settings) icon you see in the top right hand corner of the printer touch screen.
- Touch the Wireless Menu.
- Navigate to Restore Network Defaults.
Once restored, go to the Wireless Setup Wizard in the Wireless Menu and reconfigure the settings.
Sunshyn2005
I work on behalf of HP
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04-02-2015 09:32 AM
Hi @Lyngd,
I apologize in advance, I don't think I understand your inquiry. Please post back with some details of the issue and I will happily do all I can to help.
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Sunshyn2005
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
04-02-2015 12:19 PM
When I connect my printer HP6520 by using the IP address , and I try to use "settings" and "Administrator Settings", I simply cann't succeed. I have tried to reset the system and use "admin" and "blank" - and several other things but...
04-02-2015 02:06 PM
I understand now. You are in the Embedded Web Server and can not access the Admin settings. In order to reset the password back to defaults, we will need to restore the Network defaults on the printer, then reconfigure the printer for your wireless network again. You can use the steps below to restore the network defaults on the printer;
- Touch the little wrench (settings) icon you see in the top right hand corner of the printer touch screen.
- Touch the Wireless Menu.
- Navigate to Restore Network Defaults.
Once restored, go to the Wireless Setup Wizard in the Wireless Menu and reconfigure the settings.
Sunshyn2005
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
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