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Honor Student
Alison-C
Posts: 2
Member Since: ‎09-02-2012
Message 1 of 3 (588 Views)

My MacBook air doesn't connect with my HP Officejet 6500A. Doesn't find 'nearby printers'

[ Edited ]

My MacBook Air doesn't connect with my new HP Officejet 6500A.

I have successfully registered with ePrint, but can't do a simple print at home as I can't get my MacBook Air (OS X) to find the printer.

Product Number: CN557A

Serial number: [Personal Information Removed]

FPU Number: N557-64001

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 3 (562 Views)

Re: My MacBook air doesn't connect with my HP Officejet 6500A. Doesn't find 'nearby printers'

Hi there,

Could you provide the community with a little more information to help narrow troubleshooting? Which version of osx are we using?

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Honor Student
Alison-C
Posts: 2
Member Since: ‎09-02-2012
Message 3 of 3 (557 Views)

Re: My MacBook air doesn't connect with my HP Officejet 6500A. Doesn't find 'nearby printers'

Many thanks for getting back to me.  My MacBook uses Mac OS X Version 10.7.4

It works beautifully with the printer when I use a connector wire.

Alison Cooke

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