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Student
bt13b
Posts: 1
Member Since: ‎12-25-2010
Message 1 of 13 (9,730 Views)

New deskjet 3050 J610a fails with errorcode 0XC4EB841A during poweron

First time installation of HP Deskjet 3050 model J610a fails when powered on.  The power-on button, exclamation mark and both cartridge indikators are blinking fast, and the display shows "ERROR CODE 0XC4EB841A".

 

What does this error code mean? Is there a hardware/manufactoring error?

Student
opai
Posts: 1
Member Since: ‎03-17-2011
Message 2 of 13 (9,484 Views)

Re: New deskjet 3050 J610a fails with errorcode 0XC4EB841A during poweron

It seem that I face the same problem as you did last year! If I may ask, how did you solve your problem?

Student
SusannaKerry
Posts: 1
Member Since: ‎04-09-2011
Message 3 of 13 (9,305 Views)

Re: New deskjet 3050 J610a fails with errorcode 0XC4EB841A during poweron

Hi there,

 

We have exactly the same problem. Does anyone have any advice on how to fix this??!

 

Many thanks

Student
jaylevan
Posts: 1
Member Since: ‎04-27-2011
Message 4 of 13 (9,196 Views)

Re: New deskjet 3050 J610a fails with errorcode 0XC4EB841A during poweron

I had this same issue today. Contacted HP support and we tried a semi-full reset by unplugging the power then reconnecting and holding Cancel and the bottom left button down until the printer reset. The problem I had was that it did not reset. So my printer is getting replaced.

Student
brunojlp
Posts: 1
Member Since: ‎11-06-2011
Message 5 of 13 (7,098 Views)

errorcode 0XC4EB841A au démarrage

bonjour, j'ai cette imprimante depuis plusieurs mois,

hier j'ai changé les 2 cartouches 301, édition OK.

aujourd'hui au lancement de l'imprimante, code erreur oxc4eb841a

quoi faire ?

merci pour votre aide

Intern
Jann31
Posts: 52
Member Since: ‎01-03-2011
Message 6 of 13 (5,325 Views)

Re: errorcode 0XC4EB841A au démarrage

Honor Student
bsbill41
Posts: 4
Member Since: ‎08-12-2013
Message 7 of 13 (1,915 Views)

Re: errorcode 0XC4EB841A au démarrage

Nope, didn't work for me. Does anyone know what is causing this error?

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 8 of 13 (1,903 Views)

Re: errorcode 0XC4EB841A au démarrage

Hi bsbill41,

 

I see that you're having problems with your printer.  I have a couple of questions for you.

 

What printer do you have?

 

What is the error message displaying on your printer?  

Honor Student
bsbill41
Posts: 4
Member Since: ‎08-12-2013
Message 9 of 13 (1,898 Views)

Re: errorcode 0XC4EB841A au démarrage

The printer is: hp deskjet 3050 all-in-one j610.

The error code is as above:  0XC4EB841a

Any help you can give me, I'm ready to re-cycle this printer and buy a new one. I don't want this problem again so I probably won't buy another hp.

 

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 10 of 13 (1,894 Views)

Re: errorcode 0XC4EB841A au démarrage

Hi bsbill41,

 

Thanks for the reply.  I would take a look at the document below.  An alphanumeric error message means that your printer has a hardware issue.  If the steps in the document below are unable to clear the error then I would consider replacement options.

 

 

Alphanumeric Error

 

 

Let me know how it goes.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation