No HP devices have been detected. HP Solution Center will now close (13605 Views)
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pcwizard
Posts: 11,485
Registered: ‎12-31-2009
Message 11 of 18 (7,464 Views)

Re: No HP devices have been detected. HP Solution Center will now close

Hi

 

Try using the scrubber built into the CD or Download.

 

From Original installation CD:

1. Insert CD into drive, and then cancel the installer

2. Open My Computer, and then right click on the CD drive and chose open

3. Open folder Util

4. Open folder CCC

5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Run Disk cleanup from Accessories\ System Tools

8. Download and install the latest version of Adobe flash player

http://www.adobe.com/support/flashplayer/downloads​.html

9. Enter your printer model number, and click next

10. Select your model from the list available

11. Download the full feature software and drivers for your operating system

http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en

12. Run the download to reinstall the printer

 

If software was downloaded and extracted to your system:

1. Type %temp% in the run field

2. Look for, and open the folder starting with 7z (Example: 7zS2356)

3. Open folder Util

4. Open folder CCC

5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Run Disk cleanup from Accessories\ System Tools

8. Download and install the latest version of Adobe flash player

http://www.adobe.com/support/flashplayer/downloads​.html

9. Enter your printer model number, and click next

10. Select your model from the list available

11. Download the full feature software and drivers for your operating system

http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en

12. Run the download to reinstall the printer

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Honor Student
Driver-A
Posts: 3
Registered: ‎07-06-2012
Message 12 of 18 (6,643 Views)

Re: No HP devices have been detected. HP Solution Center will now close

non of these solutions have work for me.

Honor Student
ashtec49
Posts: 2
Registered: ‎04-29-2013
Message 13 of 18 (2,738 Views)

Re: No HP devices have been detected. HP Solution Center will now close

I had this problem on Win XP Pro and solved it by installing 'HP imaging device functions' from the installation CD, which I hadn't previously installed. Then the HP solution center worked. I hope this helps someone else struggling with the same problem. 

Top Student
WW332730
Posts: 7
Registered: ‎02-27-2010
Message 14 of 18 (2,735 Views)

Re: No HP devices have been detected. HP Solution Center will now close

My installation CD does not show "HP imaging device functions."  The is for an HP Scanjet 4890 that worked for several years and then stopped working with HP Solution Center.  I can scan OCR with Read IRIS and scan images with Photoshop Elements.  BUT, HP Solution Center cannot find the scanner.  HP support is no help at all.

Honor Student
ashtec49
Posts: 2
Registered: ‎04-29-2013
Message 15 of 18 (2,733 Views)

Re: No HP devices have been detected. HP Solution Center will now close

Sorry, I should have mentioned, I had the problem with an HP Deskjet F2280 All-in-One

Regents Professor
lions99
Posts: 5,461
Registered: ‎09-16-2011
Message 16 of 18 (2,581 Views)

Re: No HP devices have been detected. HP Solution Center will now close

@ashtec49, did you follow the post pcwizard made on how to resolve the issue?

 

Please let us know the outcome.

Also, remember if you find this post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

Thanks!

I work for HP
Student
JanEnEm
Posts: 1
Registered: ‎09-08-2013
Message 17 of 18 (1,591 Views)

Re: No HP devices have been detected. HP Solution Center will now close

Hi,

I run an HP PhotoSmart C8180 AiO connected wiredly to my SoHo network.

PC's and servers are various in OS (Win vis through 8, Win Server 2003 through 2012 and Linux.

I enjoy the printer for a few years now, with my only complaint being the issue addressed in this thread.

I usually curicimstsnce it byh removing the software and the printer definition  and reinsyall the software then locating the printer.

 

What I have not learned yet, not here, not on other posts I looked into, is the answer to the question: What causes the issue to arise? If there is anyone to answer that question may be we can prevent this from happening. Actually it might help me choosing HP again for my next to come printer.

Jan Meijer

 

Student
SMosley21
Posts: 1
Registered: ‎01-16-2014
Message 18 of 18 (529 Views)

Re: No HP devices have been detected. HP Solution Center will now close

I followed these instructions exactly and still I'm getting the "No HP devices have been detected. HP Solution Center will close now." message when I try to open HP Solution Center.  HP Photosmart Essential opens with no problems.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation