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02-17-2012 08:06 AM
When I bought the printer I was using Windows Vista, now I have Windows 7 it worked when I first installed it on Windows 7 but all of a sudden it had a missing or corrupted driver. I can scan with windows paint but that is the only way it will scan. Why can't they fix this problem.
03-14-2012 10:53 AM
Hope you are doing well and sorry that you experienced this issue;
Are you still experience this issue?
If you are, I will do my best to assist you.
Try this 1st HP Printer Install Wizard,
If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.
Hope it helps;
03-14-2012 03:04 PM
Hi again Lynspeed1943
You solved the issue by using a corporate Copy ? And your device is working if that is the case than thanks for replying back and very Glad that your device is Working
Best of Luck: