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Honor Student
josekjar
Posts: 3
Member Since: ‎12-24-2012
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OfficeJet Pro 8600 Won't Load Ink

I just got a brand new printer for work, but I cannot seem to load the ink.  The cartridge will not move over far enough to load the ink cartridges.  I have tried restarting the printer to no avail.  Any suggestions?

Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 2 (229 Views)

OfficeJet Pro 8600 Won't Load Ink

Here is a link for a carriage jam.
http://goo.gl/T66hH

The carriage may be blocked by something or even locked in, and needs adjusting. Hopefully this link helps. Let me know what happens.
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