Honor Student
Posts: 3
Member Since: ‎12-24-2012
Message 1 of 2 (280 Views)
Accepted Solution

OfficeJet Pro 8600 Won't Load Ink

I just got a brand new printer for work, but I cannot seem to load the ink.  The cartridge will not move over far enough to load the ink cartridges.  I have tried restarting the printer to no avail.  Any suggestions?

Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 2 (258 Views)

OfficeJet Pro 8600 Won't Load Ink

Here is a link for a carriage jam.

The carriage may be blocked by something or even locked in, and needs adjusting. Hopefully this link helps. Let me know what happens.
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