Paper Tray will not go back in HP Office Jet 8600 Plus (159 Views)
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Student
MR2013
Posts: 1
Registered: ‎07-15-2013
Message 1 of 3 (159 Views)

Paper Tray will not go back in HP Office Jet 8600 Plus

I can't get the paper tray to go back in the HP OfficeJet Pro 8600 plus.  The paper tray will not come out either.   Any suggestions?

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pcwizard
Posts: 11,488
Registered: ‎12-31-2009
Message 2 of 3 (143 Views)

Re: Paper Tray will not go back in HP Office Jet 8600 Plus

Hi MR2013,

 

Sounds like you have skewed the tray when you went to reinstall it. You will need to pull on the tray with a little force, but not to much to damage the printer or the tray to get it removed. Once you have it removed make sure it is on its tracks when you go to reinstall the tray.

I am an HP employee.

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Student
motherosey2
Posts: 1
Registered: ‎04-02-2014
Message 3 of 3 (26 Views)

Re: Paper Tray will not go back in HP Office Jet 8600 Plus

I was just adding paper tray came all the way out and now it makes a snapping noise and won't go in any futher. It hangs out about 3"

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