01-11-2012 11:01 AM
Upgraded operating system to Win7 64 bit. Successfully installed printer. Can't find interface software. On Vista I had an icon on my desktop that allowed me to setup scans, etc. Is it a separate download and install from the software & printer drivers link? Name and where can I find it?
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01-11-2012 12:21 PM
The following link has software for your model
Make sure full feature solution software has been downloaded and installed
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01-11-2012 04:21 PM
Uninstalled, reloaded full version, ran the install exe. Noticed that during the software install it stated "installing 1 of 1 items ... driver. It doesn't seem to have installed the software. Is there a separate exe that I need to run to install the software?
01-12-2012 09:34 AM
Just as an FYI ... the reason HP Solution Center was not installing even though I was using the full version of the software/driver download for the C309g is because Adobe Flash Player and Adobe Reader were not installed after upgrading to Win7. Once the products were installed I reran the full blown software/driver executable and all issues were resolved.