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Honor Student
Pepys
Posts: 3
Member Since: ‎01-19-2011
Message 1 of 3 (1,716 Views)

Photosmart 2710 Unable to set up wireless with WPA

I'm using Mac with Snow Leopard, and I've used Photosmart 2710 on a wireless network for many years.  I've recently switched my home network to WPA, but now discover that the setup Wizard on my Photosmart 2710 accepts only WEP passwords (which require a certain length) and will not accept the WPA password (which it rejects as having the "wrong" length.

 

Is there a way to get the Photosmart 2710 to accept an (11-letter) WPA password?

 

Thanks!

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dickgates
Posts: 1
Member Since: ‎04-05-2011
Message 2 of 3 (1,561 Views)

Re: Photosmart 2710 Unable to set up wireless with WPA

Did you solve this problem?  I just had the same problem

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james_ganswers
Posts: 1
Member Since: ‎05-15-2011
Message 3 of 3 (1,509 Views)

Re: Photosmart 2710 Unable to set up wireless with WPA

The printer only supports WPA, not WPA2. Go to your router and change the setting from WPA2 to WPA/WPA2.

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