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Honor Student
blue_d81
Posts: 2
Member Since: ‎08-26-2011
Message 1 of 5 (2,564 Views)
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Photosmart all-in-one 5510 alignment problem

I have just bought this new machine. However, when I was initially setting up the alignment, the page printed was skewed to one side. The scanner did work with this alignment page, however, all subsequent printing are skewed to one side which is very annoying, as if the paper has been mis-positioned in the paper tray. I tried re-alignment several times, but still can't solve the problem... Anybody got any idea how to correct the fault?? Thanks!!!

 

A frustrated new user...

Grad Student
samierus
Posts: 163
Member Since: ‎02-04-2010
Message 2 of 5 (2,517 Views)

Re: Photosmart all-in-one 5510 alignment problem

clean the contacts of the cartridge. Disconnected the power cable when the printer is turned on.  turn on the printer and than install the cartridge when it prompts in the display. if still not working. press on the setup button > tool > clean cartridge. if still not resolved. than move the carriage manually and check if there is any obstruction if any, clean it and try it again.

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(Although I am employed by HP, I am speaking for myself and not for HP)
Honor Student
blue_d81
Posts: 2
Member Since: ‎08-26-2011
Message 3 of 5 (2,514 Views)

Re: Photosmart all-in-one 5510 alignment problem

Hey, thanks for the solution. I tried, and it looks better now, although still slightly skewed to the side. Does that mean I should try a few times more to completely rectify the problem? Really appreciate your help!

Grad Student
samierus
Posts: 163
Member Since: ‎02-04-2010
Message 4 of 5 (2,488 Views)

Re: Photosmart all-in-one 5510 alignment problem

U can surely try but remember it takes a lot of ink... :smileyhappy:

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)
Student
Taseraq
Posts: 1
Member Since: ‎09-05-2012
Message 5 of 5 (794 Views)

Re: Photosmart all-in-one 5510 alignment problem

I fixed mine, by breaking the papertray plastic holder (the grey ones)

so now the scanner accepts printer alignment, and it prints acceptably now :smileyhappy:

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