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HP Recommended

Hello, 

 

I'm making a quick document showing you how to clear the print queue if you ever get a document stuck in the "printing" mode and never prints or finishes the job.

 

A print spooler is software that temporarily stores print jobs on the computer hard disk or in memory until the printer is ready to print them. If you've been waiting an unusually long time for a document to print, or if you see an error message about the print spooler, spooler subsystem, or spooler resources, you might need to change and then restart the Print Spooler service on your computer.

 

To do this, we recommend that you save your work, and then restart the computer to restart the Print Spooler service. If you don't want to restart the computer, try these steps instead

 

Video:

 

 

If you have any other questions please let me know.

 

THX

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hope this is helpful.


THX

View solution in original post

4 REPLIES 4
HP Recommended

Hope this is helpful.


THX

HP Recommended
Thanks for this solution. I have Windows 8 and your instructions worked for me too.
HP Recommended

Great! 


Glad I could help.

 

Also, thanks for the KUDOS!

HP Recommended

WOW!!!!  Thanks you!  I have a Windows 10 OS but this solution cleared a stuck/errored print job that has been in the queue for 3 days!!!  Yay, Thanks!

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